A human answers. Usually within a day.
No ticket triage bot, no 'your request is important to us'. Four routes, depending on what you need.
- Support
Something is broken or confusing
Email is the fastest route. We are a small team, so expect a reply within one business day rather than in seconds.
[email protected] - Sales
Large catalogs and agencies
Large catalogs, security reviews and data-processing questions. There is no enterprise tier to quote, but the questions still get answered.
Book a walkthrough - Security
You found a vulnerability
There is no paid bounty, but there is a real address and a commitment not to send lawyers at good-faith researchers. We acknowledge within two business days.
Security & data - Corrections
A number on this site is wrong
Competitor pricing and ratings move constantly. If you spot something stale on a comparison page, tell us and we will fix it and date the correction.
[email protected]
Support is online
Send a message
We read everything that arrives here. We are a small team, so expect a reply within one business day rather than in seconds.
A small team, and a new app.
ShopSEO is built by Datasphere FZ-LLC. The registered company details and postal address for formal notices belong on the terms page.